FREQUENTLY ASKED QUESTIONS
General Questions
We offer a wide range of food packaging materials, cleaning supplies, office supplies, and janitorial supplies. Our inventory caters to businesses of all sizes in Canada and the USA.
Our customers include restaurants, grocery stores, catering companies, food manufacturers, and any business needing reliable packaging and cleaning supplies
We are based in Toronto, Ontario, and ship across Canada, the USA, and internationally.
We are based in Toronto, Ontario, and ship across Canada, the USA, and internationally.
Ordering & Payment
Yes, the minimum order amount depends on the product category and shipping destination. Details are provided at checkout
We accept major credit cards and bank transfers. For corporate clients, we also offer invoice-based payment options upon approval.
We accept major credit cards and bank transfers. For corporate clients, we also offer invoice-based payment options upon approval.
Bulk and Custom Orders
Yes, we provide bulk discounts for large orders. Contact our sales team at wasteswise@wasteswisesupplies.com for a custom quote.
Absolutely! We specialize in custom packaging solutions to showcase your brand. Contact us to discuss your design and printing needs.
Account and Support
No, you can checkout as a guest. However, creating an account allows you to save your details for future purchases, track orders, and view order history.
You can reach us by email at wasteswise@wasteswisesupplies.com , call us at +1437-998-9265,
Shipping & Dilevery
Yes, we ship domestically and internationally. Shipping rates are calculated at checkout based on your location and order size.
hipping times vary by location:
Canada: 3–7 business days
USA: 5–10 business days
International: 10–15 business days
Yes, once your order is shipped, we’ll provide a tracking number via email.
Yes, once your order is shipped, we’ll provide a tracking number via email.
Returns and Exchanges
We accept returns within 14 days of delivery for unused and unopened items. Return shipping costs are the responsibility of the customer unless the product was defective or shipped incorrectly.
Contact our customer support team at or call us at +1437-998-9265 with your order details. Refunds are processed within 5–7 business days after receiving the returned items.
Contact our customer support team at or call us at +1437-998-9265 with your order details. Refunds are processed within 5–7 business days after receiving the returned items.