You may cancel your order before it is processed by contacting our Customer Service Team at +1437-998-9265. However, once an order has been processed, shipped, or fulfilled, the payment and any applicable fees (including taxes) are non-refundable by us.
If you have questions about the status of your order (such as whether it has been processed or shipped), please contact us at wasteswise@wasteswisesupplies.com
For refund requests after the order has been fulfilled, you must contact the courier service for delivery-related issues or our team for product-related concerns. Refunds for defective or incorrect items may be issued upon review of your claim, subject to our return policy terms.
Once your payment transaction is completed, our responsibility is limited to resolving issues directly related to the products or services we provide. Your sole recourse for refunds or disputes related to third-party services (e.g., couriers) must be directed to the appropriate service provider.